Returns and Exchanges
We gladly accept returns for refund on all items received in like new condition (absolutely no wear, unless defective) with tags and hygienic liners in place within 30 days of the original purchase date.
Returns received within 45 days of the original purchase date are eligible for exchange and store credit only. Items beyond 45 days of the original purchase date are not eligible for return.
There are absolutely no refunds or exchanges on sale items including items purchased with promotional discount codes. All sale items are final.
Shipping costs on original order (including duties and taxes) are not refundable. Customer pays for return shipping on refunds and exchanges, however if you’re exchanging something — we’ll cover costs on the outbound shipping.
Refunds are issued in the form of original payment (minus original shipping) and may take up to 14 business days to process.
Want a different size, color, or want to try out a different style? We'll help you find the right match. Book a fit consultation by clicking the button hovering in the bottom of your screen. Or write to us as [email protected]. We'd love to help.
Or, start your exchange today or a return for store credit or refund to your original payment method. Select your exchange or return preferences through the return portal. When returning product, please include original purchase receipt.
Loss or Damage
Please note that Seea is not responsible for packages which are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered. This applies to both domestic and international orders.
If you would like to purchase additional services, such as signature confirmation or insurance, please include a note with your order or reach out to us at [email protected] and we will contact you via email to confirm availability & price.
Additionally, Seea is not responsible for replacing packages sent to erroneous or outdated addresses, as entered by the customer, so please be sure to double check your shipping address before placing your order.
International Sales Policy
Due to high shipping costs, we are not able to offer returns or exchanges on International orders. All orders ship via USPS Priority or USPS First Class International service, depending on size and weight. Although a tracking number will be issued for your order, please note that USPS does not provide trackable shipping information for these levels of service. As noted above, we are not responsible for any goods lost or damaged in transit, so unless you received the wrong product, or your suit is defective, all international sales are final.
Customs & Duties
International orders may be subject to customs and duty charges, which vary greatly depending on the destination country. These charges are payable upon arrival and are not included in the original purchase price or shipping charges.
アメリカ以外の国からのオーダーについては、輸送コストが高いこともあり、Seeaでは返品・交換の対応しておりません。すべての注文はUSPS PriorityまたはExpress serviceにてお送りし、トラッキングナンバーをお知らせいたしますが、お届けした商品が間違っていたり、欠陥商品だった場合を除いて、輸送途中のダメージや紛失については責任を負いません。